Friday, September 12, 2003
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Jamie and I fly out this morning (Friday) to go to Texas. So, naturally, I went online to print out our boarding passes the night before, which in a way it still it, as it's just after midnight. Anywho, I printed out my boarding pass no problem. Then I logged into Jamie's account to print hers out. Much to my chagrin, her reservation was in there, but it was CANCELED! So, I ended up spending 30-45 minutes talking to three different people at the airline. They were all courteous, but the first two didn't have any power to do anything. Eventually I got to a supervisor, who, upon hearing my situation reinstated Jamie's ticket at the previous fare. Now, all we have to do is have them reassign my seat next to her in the morning, and we're on our way. Thank goodness for online check-in. Otherwise, I would have been stuck at the counter trying to resolve this an hour before departure. Texans, I'll see you soon.
Friday, September 12, 2003 7:45:10 AM (GMT Standard Time, UTC+00:00)  #    Disclaimer  |  Comments [0]  |